Privacy Policy

Effective Date: 02.07.2025

At Quasar Great Yarmouth, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website and use our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website.

1. Information We Collect

We collect personal information in the following ways:

Contact Information: When you make a booking, enquire about our services, or sign up for our newsletter, we may ask for details such as your name, email address, phone number, and payment information.
Booking Information: Information related to your event or booking, such as the number of players, date, and time.
Website Usage Data: Information collected through cookies, such as your IP address, browser type, and browsing behaviour on our site. This helps us improve our website and provide a better user experience.

2. How We Use Your Information

We use your information for the following purposes:

To process and manage bookings for laser tag sessions.
To send you confirmation emails, booking reminders, and promotional materials (if you’ve opted in to receive them).
To improve our website functionality, content, and user experience.
To respond to enquiries, comments, or feedback you send us.
To comply with legal obligations or resolve disputes.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These tools collect non-personal data such as how visitors navigate the website. Cookies help us remember your preferences and improve functionality, but you can choose to disable them in your browser settings.

For more information on how cookies work and how you can manage them, visit Cookie Policy.

4. How We Protect Your Information

We take your privacy seriously and implement industry-standard security measures to protect your personal information. This includes using encryption for sensitive data during transactions and ensuring our servers are secure. However, no method of data transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.

5. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties. However, we may share your information with:

Service Providers: Trusted partners who assist us in delivering our services, such as payment processors or email marketing platforms.
Legal Compliance: If required by law, we may share your information with authorities to comply with legal obligations or to protect our rights.

6. Your Rights

You have the following rights concerning your personal information:

Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to correct any inaccuracies in your personal data.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in any marketing communication or by contacting us directly.

To exercise any of these rights, please contact us at info@quasargy.co.uk.

7. Third-Party Links

Our website may contain links to third-party websites, services, or content. This Privacy Policy applies only to Quasar Great Yarmouth and not to any third-party sites. We are not responsible for the privacy practices of other websites. We recommend reviewing the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take appropriate steps to remove the data.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please feel free to contact us:

Email: info@quasargy.co.uk
Phone: 01493 332656
Address: Quasar At The Mint, 31 Marine Parade, Great Yarmouth NR30 2EN.